About services and facilities
* Ticketing windows are open from 6:20 to 20:00
Please go to the bus company.
When boarding a bus
Large items, especially bicycles, large musical instruments, snowboards, and surfboards, may or may not be accepted depending on the bus company. Please inquire about the bus company in advance.
Please manage and carry your baggage yourself in the terminal.
Buses depart on time even if all passengers are not on board. Please board your bus in advance of time.
About lost property
Goods left in buses are kept by bus companies.
Please inquire about the bus company that you used.
(2) When you lose your property in the terminal
When you lose your property in the terminal, please contact a nearby staff person, a ticketing window, or the information counter.
(Service hours: 10:00–18:00）
* Please note that inquiries not related to the lost property are not accepted.
[Inquiring about lost property]
Please be ready to provide the following details before inquiring so that we can respond quickly.
Bring a document that validates your identity (driver’s license, health insurance card, etc.).